Terms & Conditions

1. Agreement to Terms

By accessing this website or engaging in services provided by Rezzilient Innovations (“Company,” “we,” “our,” or “us”), you agree to be bound by these Terms & Conditions. If you do not agree to these terms, please discontinue use of this website and our services.

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2. Services Provided

Rezzilient Innovations provides professional financial services, including but not limited to:

• Business and personal tax preparation

• Monthly bookkeeping services

• Bookkeeping cleanup and catch-up services

• Payroll services and year-end payroll processing

• Business formation assistance

• Financial consulting and mentorship

• Budget preparation and financial reporting for loans, grants, and partnerships

All services are subject to availability, review, and approval.

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3. Discovery Calls

Discovery calls are designed to assess fit and determine the appropriate level of service. Discovery calls do not constitute financial, tax, or legal advice unless a formal paid engagement is established.

Enrollment into services is not guaranteed and is subject to review of your business needs.

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4. Fees & Payment Terms

Service fees will be communicated prior to engagement.

• Monthly bookkeeping services start at $500 per month and require a minimum 6-month commitment.

• Cleanup and catch-up services are quoted separately based on transaction volume and months behind.

• Payroll, consulting, reporting, and other services may incur additional fees.

Payments are due according to the terms outlined in your service agreement or membership plan. Failure to remit payment may result in suspension or termination of services.

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5. No Refund Policy

Due to the nature of professional financial services, all payments are non-refundable once services have commenced.

Monthly memberships and service commitments may not be canceled before the agreed minimum term unless otherwise stated in writing.

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6. Client Responsibilities

Clients agree to:

• Provide complete, accurate, and timely financial information

• Submit the requested documentation promptly

• Maintain access to required software platforms

• Notify us of material financial changes

Rezzilient Innovations is not responsible for errors, penalties, or delays resulting from incomplete or inaccurate information provided by the client

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7. No Legal Advice

Rezzilient Innovations provides financial and tax-related services only. We do not provide legal advice. Clients are encouraged to seek legal counsel when necessary.

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8. Limitation of Liability

To the fullest extent permitted by law, Rezzilient Innovations shall not be liable for indirect, incidental, or consequential damages arising from the use of our website or services.

Our total liability shall not exceed the amount paid by the client for the specific service giving rise to the claim.

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9. Third-Party Software & Platforms

We may recommend or integrate with third-party platforms (e.g., accounting software, payroll systems, document management tools). We are not responsible for outages, errors, or policies of third-party providers.

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10. Confidentiality

We maintain reasonable administrative and technical safeguards to protect client information. However, no method of electronic transmission or storage is completely secure.

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11. Website Use

All content on this website is the property of Rezzilient Innovations. Unauthorized copying, reproduction, or distribution is prohibited.

Users agree not to misuse the website or attempt to access restricted areas.

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12. Termination of Services

We reserve the right to terminate services if:

• Payment obligations are not met

• Required documentation is not provided

• Communication becomes unproductive or inappropriate

• The engagement presents ethical or legal concerns

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13. Changes to Terms

We reserve the right to update these Terms & Conditions at any time. Changes will be reflected with an updated effective date.

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14. Contact Information

Rezzilient Innovations
Courtneygaye@Rezzilientinnovations.com
2807 N. Paraham Road 

Henrico, VA