Refund Policy

At Rezzilient Innovations, we are committed to providing professional financial support and services with transparency and integrity. Due to the nature of our services, the following refund policy applies to all purchases and service agreements.
 

Service Payments

Payments made for services such as bookkeeping, tax preparation, payroll services, consultations, and business support cover time, expertise, and administrative work that begins once a service is scheduled or initiated.

Because of this, all service payments are generally non-refundable once work has begun.
 

Deposits

Certain services may require a deposit or upfront payment to reserve time on our schedule. Deposits are non-refundable, but may be applied toward the total cost of the service.
 

Cancellations and Rescheduling

Clients may request to reschedule an appointment or service with at least 24 hours' notice. When possible, we will work with clients to accommodate scheduling changes.
 

If a client cancels a scheduled service with less than 24 hours' notice, the payment or deposit may be forfeited.
 

Client Responsibility

Refunds will not be issued due to delays caused by missing documents, incomplete information, or failure to respond to communication requests necessary to complete services.

Clients are responsible for providing accurate and timely information required for bookkeeping, tax preparation, payroll, and other financial services.
 

Exceptional Circumstances

Refund requests due to exceptional circumstances will be reviewed on a case-by-case basis at the discretion of Rezzilient Innovations.
 

Contact

If you have questions regarding this policy or your service agreement, please contact:

Rezzilient Innovations
Email: info@rezzilientinnovations.com
Phone: 948-221-4566